Privacy Policy

Effective Date: January 1, 2026

Quick Towing And Wrecker Services LLC ("we," "our," or "us"), located at 3616 Sunnyvale St, Dallas, TX 75216, is dedicated to protecting your privacy. This Privacy Policy details how we collect, utilize, and protect your information when you access our website at quicktowingandwreckerservice.com or telephone our emergency dispatch lines.

1. Information We Collect

When you contact dispatch via phone, click-to-call, or digital request, we collect details necessary to fulfill your emergency service request, including: your name, telephone number, vehicle make/model/year, breakdown location coordinates, destination address, and payment information.

2. How We Use Your Information

We use your data solely to: route emergency tow trucks to your location, provide live ETA updates, process card payments, and provide itemized receipts for insurance reimbursement. We do NOT sell, rent, or trade your personal information to third-party marketing companies.

3. Telephony and SMS Communication

By calling or texting our dispatch line at (682) 351-8822, you consent to receive telephone calls and transactional SMS messages regarding your driver's arrival time and digital receipts. You can opt out at any time by replying STOP.

4. Data Security

We utilize industry-standard SSL encryption and secure payment gateways that adhere to PCI-DSS compliance standards. Contact us at [email protected] for any privacy inquiries.